Casino Universe Review

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May 30, 2024
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Good option
Verified by NZ Casino Online
casino universe
min. deposit
$250 + 50 FS
Deposit Methods

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Scratch Cards

Scratch Cards

Sic Bo

Sic Bo

Live Roulette

Live Roulette

Live Games

Live Games

Live Blackjack

Live Blackjack

Live Baccarat

Live Baccarat

  • 20% weekly cashback
  • Min.deposit is only $10
  • No withdrawal fees
  • Instant deposits
  • No support for cryptocurrencies
bonus Bonus type Get bonus
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Casino Universe Bonuses

Casino Universe rewards Kiwis with generous bonuses and promotions, including a welcome bonus for new players from New Zealand, a cashback offer, and a VIP program. These offers are associated with some terms and conditions, which we highlight in the list below.

  • Welcome Bonus: The welcome bonus at Casino Universe is a 125% matched deposit offer up to $250. Also, you get 50 free spins on Starburst. To claim the bonus, you must use the bonus code “UNIVERSE.” Based on our findings, the bonus will only be valid on your first deposit, which must be from $10 upwards. The maximum bet during the active bonus is $5. Our research shows that the wagering requirement is 55x, which must be met within 48 hours.
  • Weekly Cashback: Casino Universe offers a 20% cashback for New Zealanders, given weekly on losses accrued over slots. However, we discovered that you must be a level 6 VIP member to get the 20%. Other levels below get you only 10%. The minimum cashback amount is $5, and it must be claimed within 24 hours.
  • VIP Club: The VIP club is open to New Zealanders with at least 3000 planet points. You get a point for each $50 wagered.
VIP Levels Points Benefits
Comet 3000 – 6000 200 FS in the Book of Dead slot
Pluto 6001 – 8000 100% up to $500
Neptune 8001 – 10000 500 FS in the Twin Spin slot
Venus 10001 – 12000 100% up to $1000
Mercury 12001 – 16000 1000 FS in the Starburst slot
Sun 16001 – 20000 20% Cashback weekly

How to Claim Bonuses from Casino Universe

Based on our experience at this online casino, we detail how you can claim the welcome bonus in a few steps.

  1. Visit the official website and click the “sign up” button. Enter the required details on the first and second pages, including your email address, preferred currency, password, first & last name, date of birth, city, address, and mobile number. Agree to the terms and conditions, and continue to click the “Deposit” icon on the homepage.
  2. On the payment page, select one of the options from ecoPayz, Mastercard, Neosurf, Skrill, Visa, and Flexepin. Select/specify the amount you want to deposit, ranging from $10 to $6,000. Avoid the “I don’t want to receive any Bonuses” prompt.
  3. Enter the promo code “UNIVERSE” in the required box and click “Add.” Tap the Deposit icon, and the welcome bonuses of a cash prize and free spins will be instantly credited to your account.
  4. Wager the cash prize 55x on valid games within 48 hours to make it withdrawable. The same applies to the wins gotten from the free spins on Starburst.

Deposit & Withdrawal Methods

Our NZ-Casinoonline team checked the payment methods available at Casino Universe, and we found 6 channels for deposits and withdrawals. A spectacular feature we discovered after exploring the casino is the absence of payment fees. The following tables give an overview of the payment options for Kiwis.

Deposit Fees Deposit limits Time Withdrawal limits Withdrawal time
MasterCard None $25 – $6000 Instant
VISA None $25 – $6000 Instant
ecoPayz None $25 – $6000 Instant
Skrill None $10 – $6000 Instant $50 – $6000 Instant
Neosurf None $20 – $6000 Instant
Bank Transfer $300 – $6000 3 – 10 days

Casino Universe Games

Our research shows Casino Universe has over 3,000 titles in its game library. These games are grouped into pokies, table games, live dealer games, and jackpot games. We also discovered a special section tagged the “Book of Universe.” The Pokies section has the most numerous titles, incorporating games of different genres, themes, and in-game features. Each Pokie comes from reputable software providers, certified to be fair and transparent under the Malta Gaming Authority’s certification. The pokies come in a demo version on this gambling site. So, you can play for fun and learn the rules of the game before playing for real money. The “Book of Universe” section contains slots such as Book of Dead, Book of Tombs, and Book of the Fallen. Other popular slots in Casino Universe include Starburst, Jack Hammer, and Reel Rush. In table games, you have variations of roulette, blackjack, baccarat, and poker. Examples include European Roulette Pro, Mini Roulette, and Multi-Hand Blackjack Pro. The live dealer games section has a drop-down menu that groups the live titles into roulette, baccarat, blackjack, poker, and game shows. Some of the live dealer games you’ll encounter are Dead or Alive Saloon, Crazy Time, and Money Drop Live.

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According to our NZ-Casinoonline team’s findings, the games in the online casino are powered by reputable software providers in the gambling industry. In the slot games category, you have such top titles as Starburst, Steam Tower, and Jack Hammer from NetEnt. There are also the likes of Gates of Olympus, Sweet Bonanza, and Chili Heat from Pragmatic Play. Other developers in the slots section are BGaming, Betsoft Gaming, 1x2gaming, iSoftBet, Yggdrasil, Wazdan, and Spinomenal. Developers in the table games and live dealer sections include Playtech, Pragmatic Play Live, Evolution, Play’n GO, Iron Dog Studio, and BetSoft Gaming.

Customer Support

Our team of gambling experts is especially picky about customer support services in online casinos. We’ve tried out support channels at Casino Universe ourselves. A live chat option is available from Monday to Friday only. When we reached a customer representative for inquiries through the live chat channel, we were met with prompt and polite responses. Another support channel we found is the casino’s email address, [email protected]. This is available 24/7, and responses can take minutes to hours. The extensive FAQ section is at your disposal too. The only drawback is that we found no phone support at this online casino.

Mobille Casino

Our experts of NZ-Casinoonline explored Casino Universe on a smartphone to experience the site’s compatibility with a mobile device. Based on our observations, we highly recommend the site to mobile casino lovers, as it’s highly responsive and adaptive to mobile devices. The ease of navigation and the intuitive interface on mobile makes for a seamless gambling experience. All features you find on the desktop site are also available on the mobile site, from the collection of games to customer service. Casino Universe does not have a mobile app, and you don’t need it, thanks to the optimized mobile site.


Our utmost concern as a team of professional gambling analysts is security at the online casino. We want to ensure your data is safe at the gambling site and you’re playing games that are certified and fair. As such, we researched and can verify that Casino Universe is licensed by the Malta Gaming Authority. They operate under the licence number MGA/B2C/394/2017. Casino Universe is owned and operated by N1 Interactive, a company registered and licensed under the laws of Malta, working with licence number C81457. We couldn’t find an extra seal of game fairness from a body like eCOGRA, but you can be assured you’re in safe hands with an MGA licence. From our experience, we can conclude the games’ algorithms are based on a random number generator. The gambling site is secured using SSL technology, which is what financial institutions also use to keep your data and money safe. Casino Universe practices responsible gambling, partnering with Gamcare, GamAnon, and Gambling Therapy. We also found tools to help curb gambling excesses, including deposit & limits and self-exclusion.


Based on our findings, we can conclude that Casino Universe is one of the best casinos for NZ gamers. We’re impressed with the welcome bonus and VIP club, along with the selection of games in their library. With the top software providers supplying these games, you’re guaranteed an immersive gambling experience at the casino. Also, there’s multilingual support, popular payment options, and excellent mobile compatibility. However, they could improve by incorporating cryptocurrencies into payment options and providing phone support.


  • 1️⃣ Are the Casino Universe Games Fair?

    Yes, the games use random number generators in predicting game results, ensuring transparency and fairness in all game titles.
  • 2️⃣ Is Casino Universe Legit in New Zealand?

    Yes, Casino Universe is legit in New Zealand. The gambling site is licensed by the Malta Gaming Authority to operate in New Zealand.
  • 3️⃣ Is Casino Universe Safe?

    The casino is safe, secure, and protected using SSL encryption technology.
  • 4️⃣ Does Casino Universe Accept Cryptocurrencies?

    No, the gambling site does not accept cryptocurrencies. But NZ gamers can use ecoPayz, Mastercard, Neosurf, Skrill, Visa, and Flexepin for deposits and Skrill or Bank Transfer for cash-outs.
  • 5️⃣ Does Casino Universe Have A No Deposit Bonus?

    No, the gambling site does not offer a no-deposit bonus for New Zealanders. However, there’s a match deposit bonus as a welcome offer.
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